Welcome to our
customer support center. Below you should find just the information you
require in order to answer any questions you may have, any problem you may
encounter and any software driver or update you may need.
If you require a download of any
kind, a software update, a driver or some other piece of software we support,
it may be found in the "Download
Center". Please
click in the image below to gain access:
We have complied a list of the
questions we are most commonly asked. If you have a question we have not
addressed, please submit it via email to our support
department and we will answer it immediately and include it in this
section:
Due to our customer service
orientation, we firmly believe in clients helping clients. In our customer
support forum our moderators are available to answer any questions you may
have and our clients may participate as well. This creates a close knit
community between BackupandMore.com and you, our client:
We are aware, from time to time,
questions or issues may arise regarding billing, payment, technical contact
changes and other accounting and technical situations. Please contact our
customer service representatives for answer, changes and issues regarding your
account with us:
If you are experiencing difficulties
of any kind with your service please take a moment to submit a trouble ticket
to our customer support department. We will immediately address your problem
and resolve your problem. You will hear from our support department within 24
hours of submitting your ticket and may track all changes to your ticket
through our automated system:
|
