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History
of BackupandMore.com
BackupandMore.com was founded in September 2002
as an answer to the ever growing question, "What protection does the
business professional and home user have in the event of a hardware failure, a catastrophic
event or natural disaster, when it comes to the most important
information, their computer data"? Our services provide solutions to this market. We have
developed a state-of-the-art Online Offsite
Computer Data Storage Solution that provides our clients with the insurance and
security of knowing their data is well protected. And should the unthinkable
occur, we provide solutions to restore our clients data quickly and with minimal
effort. Think of being on the road, while needing data from another system in
your office, we thought of that to. We make data accessible from anywhere in the
world, that a browser may be accessed. Our founders have been in that very
position and that is now our history.
A Bit About Our Philosophy
Our philosophy is simple, yet important. Computer
information storage is necessary and not readily utilized. Businesses and home
users believe their data is stored adequately on tape devices and other backup
storage medium. Unfortunately, this has more times than not, proven to simply
not be true. Due to many factors, including inadequate hardware, failing
hardware and improper procedures, data loss is more of a concern today than
ever. Hard drive sizes are increasing, information is more critical than ever
before and our reliance on computers is cause for reevaluating how data is
stored. Making this cost efficient and affordable to each user makes this a
viable option and an additional, if not primary, level of protection.
Customer service is very important
to us. It is something we pride ourselves on and is clearly a differentiating
factor between ourselves and our competitors. We want our customers to
be happy and know they are protected in using our products. The more happy
customers we have,
the more referral business we obtain thus the less we have to spend on marketing.
Most other companies see technical support and customer service as cost
centers, we look at them as tools to our growth. BackupandMore.com provides continual
after sales service, ask our customers, they know. The best way to do that
is subscribe to our mailing list or support forum. Customers discuss things
between themselves and with us. It is a community of users that we are
proud to have.
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